Beginning Oct. 19, you’ll receive biweekly PriorityActions emails that will include important and actionable information to help you work with us and care for our members, your patients.
Why is this change happening?
As we continue improving our communications to help us work together, we’re excited to launch a biweekly email that delivers important content to you on a consistent basis, reduces your inbox clutter and allows you to easily reference important content in one place.
PriorityActions for providers
The information you currently receive will be included in the PriorityActions email, but in a new, combined format.
PriorityActions does not have an email inbox, meaning responses to the email will not be received. If you have questions about the content, please reach out to me.
Documents and reports
You will be sent documents, when applicable, to you via secure email after the PriorityActions email sends. Dates for when you should expect to receive a follow up from me will be included in the email.
PriorityAlerts
On occasion, we’ll send PriorityAlerts which are urgent communications. These are separate communications from PriorityActions.
Please refer to the attached FAQ document for additional details about our new process, email troubleshooting tips and more.